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--- slack [2020/07/02 08:33]
alicia created
+++ slack [2020/07/02 09:02] (current)
yatil
@@ Line 2: / Line 2: @@
 # Slack
-## Shared Channels
+## Slack Workspaces
-Shared channels are a paid feature and should be avoided unless used to facilitate conversation with a client. In this case, the Sysadmin (Mark at the time of this writing) or Eric (Tech Lead at the time of this writing) should create the channel.
+We have multiple Slack Workspaces: Our main one can be found at knowbility-hq.slack.com. Other companies also have a (or multiple) Slack Workspace.
-Shared channels can be created accidentally if people outside of Knowbility or Knowbility folks using personal credentials are invited to a channel. This creates a security risk and can be difficult or impossible to undo.
+## Shared Channels
-To avoid this, do not share direct links to channels.
+There are multiple ways to let people take part in Slack conversations in a specific channel.
-From Eric on July 2nd, 2020:
+### Users in the Same Workspace
-"As we are all in the same workspace already, you can just invite people using the /invite command (In the channel, write /invite @yatil to invite me, for example).
-"If you want to share a link to a channel, you can right click on the channel name and select copy link. With the Keyboard, you should find the details button and there is an add button where you can volunteer people to join the channel.
+If people are already in the Slack Workspace you want to invite them to, use the `/invite @username` command to invite them into the channel. You can also just add them via the details icon and then `Add`.
-"If you want to make others aware of a channel in the same workspace, you can just post into the announcements channel: “FYI, #knowbility-tweets does exist” – it will be automatically linked and available for people to join."
+### Users Outside the Workspace
+For users outside of the Slack Workspace in questions, there are two approaches.
+#### Guests
+Invite them as a guest to a channel inside our Slack Workspace. (This gives them access to that channel, and other channels they are invited to.)
+It is free for us and easy to manage.
+#### Shared Channels
+Those are specialty channels as they exist in multiple Slack Workspaces at the same time. The use case is for example client projects where it is important that everyone has access in their own Workspace directly.
+Instead of two logins for two Workspaces, everyone logs into their own workspace and sees the channel there.
+Both Slack Workspaces must be paid accounts to use that feature and Admins from both companies need to acknowledge their creation. All content in the channel is available to both companies.
+More information is available on Slack: [https://slack.com/features/shared-channels](https://slack.com/features/shared-channels)
+(Note: For the time being Eric disabled the request of Shared Channels from our Slack instance to avoid the confusion.)
+### Linking to Channels
+You can still link to channels, for example when you want to use them in email. For that, right click on the channel name either on the top of the channel view or in the sidebar and select “Copy Link”. (**Do not** go into Additional options and chose “Share this Channel”.)
+### Mentioning Channel Names
+You can always mention the channel name in Slack, with a `#` sign in front of it which will then be linked.
+Interested members of the Workspace can then preview and join that channel by using that link.
-More information is available on Slack: (https://slack.com/features/shared-channels)[https://slack.com/features/shared-channels]
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